- Item Type: Jewelry
- Material: Metal
- Length: 40 cm / 15.75 inch (XS), 45 cm / 17.72 inch (S), 50 cm / 19.69 inch (M), 60 cm / 23.62 inch (L), 70 cm / 27.56 inch (XL), 80 cm / 31.50 inch (XXL), 90 cm / 35.43 inch (3XL)
- Closure Type: Clasp
Package Includes:
- 1 x Necklace
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 7-12 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewels Luxe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jewelsluxe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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We Think You’ll Love
Top picks just for you
Nice neckless. Serves it purpose.
Amazing
Good chain i love it
Good
Good length and quality, can’t wait to pair with outfits
Its really small and thin but it looks cool!
Amazing
Good an simple does pop easy though
It broke from me and my mom in the pool
Very good quality
This necklace is a true showstopper. The delicate chain, crafted with exceptional quality, shimmered beautifully, and the focal pendant (a beautifully cut aquamarine pendant in my case) was absolutely stunning. The craftsmanship is evident in every detail, making it feel far more expensive than it is. It transitions effortlessly from casual to formal wear, adding a touch of sophisticated sparkle to any outfit. Countless compliments have been received, and it's become a cherished piece. For those seeking elegance and versatility, this necklace is a fantastic choice, especially if you're looking for something that is both beautiful and holds up well to everyday wear.
It did so good arriving package was in good shape and everything came like it was supposed to 10/10
It is very nice it fits well around my neck and its a decent size would buy again love it stay blessed guys
Good quality
Good
It’s good but the chain i kinda skinny so it’s easy to brake and the cross is small but it is good to we’re
Perfect condition
My wife loved it